Frequently Asked Questions

How much space will this take up?

Our (whole house) point of entry units are wall mounted and take up 2 ft to 4 ft wide x 2 ft tall and 10 in deep. Under Counter is 2 ft wide, 2 ft tall and 4 in deep, easily fitting inside a cabinet.

One unit is all that you need to replace a water softener, reverse osmosis, UV and acid neutralizer.

Volcanic non-biodegradable material made from hot water and volcanic ash or lava— natural zeolite — is the main (and only!) ingredient.

No electricity is needed; it operates on your home system pressure. The drain line empties into a 5 gallon pail, it requires no adaptation of your septic lines.

Our media internally encapsulates the contaminants when it filters them — no concentrate is sent to septic like with Reverse Osmosis or hazardous material when removed like Granular Activated Carbon.

The gauges on top show pressure loss. More than 15 psi drop means time to change that cartridge only. We give you an “expected lifespan” in terms of years depending upon water quality -if you lose pressure after weeks or months, the first thing to do is check for sediment from your well obstructing the screens (open drains and flush to a bucket) or check for IRB (see sulfur section) for premature fouling, this has an easy remedy. The technology works, you need to give it the best shot possible.

In most states, as a homeowner you could install our systems yourself, however we strongly recommend instead that you hire a licensed plumber to install for you. You will be required upon checkout from our online store to check off that you understand the installation needs as described to you and follow them to qualify for warranty application to apply. All commercial installations are required to be professionally installed and fall under a different offering, please ask us about how we can help design your system.

You can change out the cartridges yourself, should you choose. It’s quite simple. There are no working parts to fail or require maintenance other than sediment clearing and watching for IRB..

Our media and technology is classified and certified to be non-hazardous material before, during and after it has been used. It can be safely disposed of in a landfill — but we would love for you to re-purpose it in one of about a dozen ways, short of sending it there.

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